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Web-based eService Customer Contact Center
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Web-based customer care center for superior service
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ParaCRM ContactCube™ - Main Features:
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Web-based call center functionality
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Customer online questions and inquiries
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Customer valuation
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Inquiry history and tracking
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Escalation procedures
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Multilingual cross-lingual communication
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Easy configuration
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Easy integration capabilities
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Integration Capabilities
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Completely integrated with other ParaCube™ products
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Easy integration with other enterprise solutions
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Easy customization
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"Support" section of this web site is powered by ContactCube™
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To request more information, please e-mail to
marketing@paramon.com
or
login
into our Support section for direct communication.
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Multilingual and Cross-Lingual Capabilities:
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A single solution for all languages
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True multilingual and cross-lingual
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All major languages are supported
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Easy "click-a-button" setup of a new language without programming efforts
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Cross-lingual online content management
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Switching languages preserves the position in the work process and page
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Language neutral platform
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Cross-lingual communication
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UNICODE
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Machine translation option
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Technology:
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UNICODE
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100% Web http protocol
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True thin client
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Java 2 (J2EE), JSP, EJB on server
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Object-oriented integration APIs
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